TERMS AND CONDITIONS

Hosting Payment
Please note that all reservations are charged in Euros (local currency)
VAT included
Cancellation Policy
It is necessary the deposit of the first night from the booking to confirm and guarantee the stay. The remaining amount will be paid by the passenger at the check-in.
The deposit is not refundable for booking cancellations not communicated within 48 hours in advance
Cancellations and changes will be accepted only writing. The Stork Hostel will notify the client that the information was receipt. The cancellation terms apply also to modifications
In case of “no show”, the total amount of the first night will be charged 24 hours after the supposed check-in
We recommend that you hire a travel insurance to cover unforeseen events that may cause the cancellation of your booking. The Stork Hostel with great pleasure will help in the necessary cancellation documentation as proof of this purpose
Overbookings
For bookings with the first night payed as per our confirmation policies, room and beds will be held for guests until the check-in scheduale, or late check-in as per pre-notice. If a guest arrives after the scheduled time, his entry will be accepted, but under circumstances of overbooking. If the guest arrives and his room/bed is occupied with a possible overbooking, the guest will have the right to receive the booking devolution deposited and the transportation until other establishment with similar particulars)
Improvements
The Stork Hostel can carry out reforms during some small low season periods made to improve our facilities and to satisfy our visitors. We do our best to ensure that our guests are not affected by renovations and works within the hostel)
Children
Children are only allowed accompanied with adults and with their own responsabilitiy on the child
Several
Alcohol brought from outside the hostel is not allowed, we have a small bar service
Breakfast time: from 8am to 10am.
Check-in time: from 2pm – please, contact the reception in advance if you are arriving between 8pm and 8am
Check-out time: until midday
The use of the hostel’s shared spaces before check-in time or after check-out will only be possible in case of availability and additional costs might be applied
All the guest has the duty to: Make facilities, furniture and clothing contracted proper use; Keep a morally reputable posture, respect the internal regulations of the hostel and to respect the terms set forth in this agreement and local laws regarding the night noise
On the housing situations – Damaged objects and other by the guest, it will be liable to pay a fee corresponding to the value of its replacement
The hostel will not be responsible in any way for loss of belongings or money left on the premises of the same – we offer lockers with padlock without any charge